Serving Residential & Commercial Clients Across MA | 💧 Licensed • Insured • 24/7 Emergency Service
( 978 ) 548 - 8900
Privacy Policy
Your privacy is important to us. This Privacy Policy explains how PipeWorx LLC collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect:
Your privacy is important to us. This Privacy Policy explains how PipeWorx LLC collects, uses, and protects your personal information when you visit our website or use our services.
Information We Collect We collect information necessary to provide you with top-quality service. This includes:
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Personal Information: Name, email address, phone number, physical address (for service calls and dispatch), and payment details when you request a quote, book an appointment, or make a payment.
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Technical Information: Like many websites, we may collect non-identifiable data such as your IP address, browser type, and interaction with our website to help us improve our online experience.
How We Use Your Information:
We use the information we collect primarily to operate our business and serve you better. Specifically, we use it to:
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Schedule, dispatch, and provide plumbing, heating, and cooling services.
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Process transactions and send invoices or estimates.
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Communicate with you regarding your appointments, project updates, or customer service inquiries.
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Send promotional materials or seasonal maintenance reminders (only if you have opted in).
Data Security:
We take your privacy seriously. We implement reasonable administrative and technical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Cookies:
Our website uses cookies to enhance user experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect how certain features of our website function.
Third-Party Sharing:
We do not sell, trade, or rent your personal information to third parties. We may share your information only with trusted third-party service providers who assist us in operating our business (such as payment processors, dispatch software, or email marketing platforms). These partners are bound by confidentiality agreements to keep your information secure.
Your Rights:
You have the right to know what personal data we hold about you. You can request access to your data, ask us to correct inaccuracies, or request that we delete your information by contacting us directly at pipeworx@gmail.com
Policy Updates:
We may update this policy occasionally to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.